Get in Touch
Our support team is available Mon–Sat, 9 AM–7 PM. Reach out for application help, repayment queries, or grievances.
Connect with our Loan
Advisor directly.
Email Us
Write to us for any loan-related queries.
Grievance
For complaints, contact our Grievance Officer.
Our Office
A 217, Sector 69, Noida, Gautam Buddha Nagar, Uttar Pradesh, India – 201301
We'd Love to Hear From You
Whether you have a query about your application, need help with repayment, or want to raise a complaint — our team is here for you.
Our Office Location
A 217, Sector 69, Noida, Gautam Buddha Nagar, Uttar Pradesh, India – 201301
Common Questions
Quick answers to the questions we hear most often.
How do I check my loan application status?
Log in to your account and open the Applications section to see live status updates.
How can I repay my loan?
You can repay via UPI, net banking, debit card or auto-debit (NACH) from your dashboard.
What if I want to prepay or foreclose my loan early?
Contact our support team or use the dashboard to request a foreclosure statement.
How do I raise a complaint or grievance?
Write to grievance@rupinow.com. We resolve complaints within 7 working days.
My loan was rejected. What are my options?
You can reapply after improving your credit profile or speak to our advisor for guidance.
If your complaint is not resolved within 30 days, escalate to the RBI Ombudsman at cms.rbi.org.in or call RBI toll-free: 14448.